My main claper has been reissued due to illegal use -mobile phone Watch

　"Something strange ..."

　The writer who checked the statement of a credit card that has been mailed at the end of December 2021, which is near the end of the year, noticed that the amount of money was strange.

　I don't have a meticulous manner, such as keeping a household account book or a monthly pocket money, but the life behavior pattern is almost constant unless it lasts on an overseas business trip, so I don't have to think about it.The error of the billing amount is within about ± 20,000 yen.

　In the latter half of October, there was an overseas business trip, so the total billing amount was over 900,000 yen, but the invoice arriving at the end of December without such an event should return as usual.

　However, the billing amount is about 100,000 to 120,000 yen.If you check the statement, there are about 16 unfamiliar billing items from mid -November to early December.The estimated value is almost hit because the total amount that seems to be unauthorized was about 120,000 yen.I immediately called the credit card company about unauthorized use.

―― If you check the received claim statement, you can check multiple claims that seem to be unauthorized.It's almost like shopping on Amazon overseas, what should I do?

Card company "I usually give a survey request to a member store where we have been illegally used, but I have been refused Amazon, so I have to contact the other party."

――The billing destination is all overseas Amazon, but do you call Amazon abroad (judging from the currency used in the UK or Europe)?

Card company "I can't say anything around. I'll tell you the number of the Japanese customer center, so please contact me there."

　I didn't think that the card company would suddenly be thrown out, but when I contacted the Amazon Japan Customer Center (CC), the details of the credit card invoice were very polite.After the content is confirmed sequentially, it is said, "I want you to wait for a while because I will enter the survey."

　While waiting for contact, the ball came back in the following form.

Amazon Japan CC "I was able to confirm. All requests I received were confirmed to be shopping at Amazon overseas. We cannot handle overseas shopping, so the survey results are used as" confirmed "to the card company.If you can tell me "

―― In other words, you should just tell the Amazon Japan side that you can do anything more?

Amazon Japan CC "Yes. I think it will pass."

　If you feed the result to the card company, you will be contacted by the person in charge of unauthorized use later with the words "I understand."

　It is said that it will take about 1-2 hours of time for the processing processing with the statement.In fact, I was in contact with the time after the evening of December 28, after the telephone reception time was already past, and on the 30th, the card company itself will take the year -end and New Year holidays.

　Although there are already two appointments on the 29th, if you do not proceed with negotiations here, all processing, including billing and card reissue will be delayed after the beginning of the following year.For this reason, the time was forced to make a time and performed.

　The interesting thing about the plunge processing was that the card statements received by the user and the payment information visible on the card company's terminal are different.

　Unlike the user details that can only see the definite amount, the card company has all the "failed / rejected transactions to use cards", and even "slaps" on the billing date.

　Although it was judged that it could not be confirmed on the other terminal because it could not be confirmed on the other terminal, it was almost unusual, but it was generally accepted as desired.

　It turned out that the fraud claim itself began with the billing of the previous month, and I missed it completely, but there was a fixed amount twice (four times in combination).

　In addition, although I thought that the fraud was stopped on December 1, the card processing for unauthorized use has continued, and it is said that it is being played all by CVV (security code) check.

　As a result, the card had to be stopped and it was reissued.